Order Tracking
After an order is placed, an email will be sent to you with order details and a link to track your order. Please save this email for future reference and order tracking. Account holders may also track their orders in the Account Management area.

Payment
GOPShoppe.com accepts VISA, Master Card, and American Express; personal checks and bank drafts. Orders placed Online, Faxed, or placed by phone must be paid by Credit Card. To pay by check or bank draft, please order by mail.

Online Credit Card transactions are processed through Authorize.Net. More information can be found at www.authorizenet.com.

Make all checks payable to: GOPShoppe.com LLC.  

Shipping
GOPShoppe.com ships orders by UPS as quickly as possible. Shipping charges are determined by the weight and destination of the order and will be as shown during the checkout process. Shipments outside of the United States are subject to additional charges. UPS Ground shipments are usually delivered within 7 to 10 business days of shipping date. Your credit card will be charged at the time of order.

Customers may also choose UPS Second Day Shipping or UPS Overnight Shipping at a premium. Orders shipped by UPS Second Day will arrive the second day after order fulfillment, not after order placement. Orders shipped by UPS Overnight will arrive the day after order fulfillment, not order placement.

Back Orders
Should an item be out of stock when you place your order you will be notified by e-mail that the item is on back order along with an estimated time of when we expect to have the item back in stock. You may at your option wait for the back order or cancel that item. If you cancel the item, credit will be issued to your credit card immediately. When the item is replaced in our inventory we will ship your back order.

Returns
Defective merchandise can be returned for the same item or full credit within 7 days. GOPShoppe.com will reimburse customer for shipping costs for returns of defective merchandise. All merchandise, including all enclosed material, must be returned in the original box. Be sure to return the merchandise in such a way that it is not damaged. Before returning any merchandise you must obtain a Return Merchandise Authorization (RMA) by sending an e-mail to our Office Manager at the following address: returns@gopshoppe.com. No merchandise for return will be accepted without an RMA number on the outside of the package. All authorized returns are to be sent to:

GOPShoppe.com Merchandise Returns 899H Airport Park Road Glen Burnie, MD 21061

 
Cancellations
Your order may be canceled at any time prior to shipment. Contact us at customer-service@gopshoppe.com to cancel your order.